Shipping policy
If your country is not listed at checkout, please contact us directly for a custom shipping quote. We ship worldwide whenever possible.
Shipping Policy
Thank you for visiting our store! We are committed to delivering high-quality artwork and products, and we want to make your shopping experience as seamless as possible. Please read the shipping details below:
Processing Time
Orders are typically processed within 3-5 business days. This includes the time it takes to prepare your artwork, prints, or products for shipment. Custom orders may take a bit longer depending on their complexity and size.
Shipping Methods
All orders are shipped via An Post, Ireland’s national postal service, using standard shipping. We offer the following shipping options:
Domestic Shipping (Ireland): Delivery is typically within 5-7 business days.
International Shipping: Available to select countries. Delivery times for international orders typically range from 7-21 business days, depending on your location and customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on the size and weight of your order, as well as your delivery address. We strive to keep shipping costs as affordable as possible while ensuring your items are carefully packaged for safe arrival.
Packaging
All items are carefully packaged to ensure they reach you in perfect condition. For larger or framed artwork, we use protective materials to prevent damage during transit.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can track the progress of your shipment using the An Post website. If you experience any issues with tracking, please reach out to us, and we’ll be happy to help.
International Orders
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Delivery times for international orders typically range from 7-21 business days, depending on location and customs processing.
Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us within 7 days of receiving the package. We will work with An Post to resolve the issue and ensure you are either refunded or receive a replacement item.
Address Accuracy
Please ensure that the shipping address you provide is accurate. We are not responsible for packages returned or delayed due to incorrect addresses.
Contact Us
If you have any questions or concerns regarding your order, shipping, or anything else, please contact us at jacquelineprouseart@gmail.com or (00353) 0863545272. We’re here to help!
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